5-Empires, a free online mmorpg has introduced an instant messaging system on their website to provide immediate assistance to all gamers. The integration of this system is to enhance the users’ experience and to ensure that game play is continued seamlessly.
Friday, February 28th, 2014: Recent studies have shown that people prefer to use products which are backed by excellent customer services. In order to make the most of every minute, online gamers require immediate assistance for any query that they might have. A slight delay in replying causes a number of users to leave a website. 5-Empires launched its instant messaging system so that if any gamers have any questions regarding the game, its story or its controls, they may be answered immediately.
In the past few years, there has been a revolution in online games. There are websites that allow users to just log in and start playing without worrying about the hassles of installation, storage and processing power. However, with a number of users playing a game simultaneously, the dynamics of gaming become completely different and users might often come across the need to ask queries from the developers.
When asked about this recent development, a representative of 5-Empire was quoted as saying “Online gaming is a live platform. Unlike traditional games, you cannot stop a game and expect all variables to stay the same the next time you start playing it. There are thousands of users playing it at once. Just because one of them gets stuck due to a problem, the others will not stop playing. Due to this reason, it has become extremely important to provide a seamless gaming experience. If the breaks are too long due to some confusion, any progress that a user makes lags behind other users. The experience we provide our users with 5-Empires is truly unique and we certainly do not want a hindrance in communications to compromise this experience. Therefore we have a team of developers who are logged in to the instant messaging system all the time to answer any queries or questions that a user may have.”
The launch of the instant messaging system has certainly created a difference for the free online mmorpg. Previously, users were left to struggle with free games but with this war strategy game, they get everything that they ask for.
5-Empires is an war strategy game which focuses on the struggle towards power. The story of the game revolves around 5 different empires who need to co-exist at all times but who also have a desire to be at the top of the hierarchy. It is a free online mmorpg which users can start playing instantly after registration and it provides the players a chance to interact with numerous other players across the globe. The game is making waves across the online multiplayer strategy games industry as it has an extremely detailed layout and its number of registered users increases constantly.
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