Dr. David Simon has provided expert osteopathic care to his patients for over 25 years. Known for his attentive and caring bedside manner, Dr. David Simon has earned the reputation as a patient-focused medical professional; someone who takes the time and the energy to provide every patient with friendly, attentive and positive service. He cares about providing every patient with a great experience, one conducive to relaxation and comfort.
Dr. David Simon is interested in only one thing: providing a consistently positive and high-quality experience to every patient. He shares some tips for healthcare professionals below; advice for those seeking to create the best doctor to patient relationships possible.
Always Introduce Yourself. Dr. David Simon believes that every healthcare professional should get their patients started off on the right foot, and a simple introduction before every treatment is the best way to begin the treatment process.
Keep Complaints Away From Patient Ears. Everybody experiences a problem at work at some point or another, says Dr. David Simon, though it’s crucial to keep your complaints out of your patients’ ear-shots. Complaints about your work can often set the stage for a negative experience.
Smile and Be Positive. Make it a point to be cheerful, and to openly put your cheer on display for your patients. Be genuine about your positivity, says Dr. David Simon. Patients aren’t stupid, and more often than not will know when or if you’re faking a positive attitude.
Provide Patients with Information. Never, says Dr. David Simon, keep information away from a patient, particularly if it pertains to their health or their need to wait for services. Make sure your patients have all the information available about their condition, and that they are also aware of the estimated waiting period before they have the opportunity to see you.
Be Attentive. Dr. David Simon recommends that healthcare professionals always take care to listen to the patient, and to focus on providing them specific and adequate answers to their questions. Patients want to know that you sincerely have their best interests in mind, and that you honestly care about their concerns and ailments.
Know How to Communicate. Work on your communication skills, says Dr. David Simon, particularly as they pertain to medical terminology and information. Use words, phrases and terms that you know your patient will understand. Unloading a lot of complicated medical jargon onto the patient often times has the effect of increasing apprehension.